Account deletion
App: Saldofy - Developer: Stefano Onotri
From this page you can request deletion of your Saldofy account and all associated data. You can send the request even if you no longer have the app installed on your device.
How to request deletion
- Send an email to privacy@saldofy.click from the address you registered with (or include it in the message), with the subject "Account deletion request".
- To protect you from fraudulent requests, we may ask you to confirm by email before proceeding.
- You will receive confirmation when deletion has been completed.
What is deleted
- Account - login credentials (email/password or Google connection);
- Profile - name, profile photo, language, and preferences;
- Financial data - wallets you own, transactions, budgets, and custom categories;
- Calculator history synced with the account;
- Shared access - invitations and access permissions for your wallets.
ℹ️ Note about shared wallets: if you shared a wallet with other people, deleting your account removes your access and your data. If instead you have access to wallets owned by other users, the data in those wallets remains owned by the respective owners.
Timing and retention
Deletion is completed within 30 days after the request is verified. Some data may be retained longer only if required by law (for example, tax obligations related to purchases), and in any case no longer than the legal retention periods.
The local copy of data on your device is removed by uninstalling the app or clearing its data from Android settings.
Partial deletion
If you do not want to delete the entire account, you can instead:
- delete individual transactions or entire wallets directly from the app;
- request deletion of specific data at the address above (for example, only the profile photo or calculator history) while keeping the account active.
More information
Personal data processing is described in the Privacy Policy. For any questions, write to privacy@saldofy.click.
